You have been embroiled with your dispute long before contacting us and know a great many things about it that we do not, so, your definition of success dictates the direction that we will take. Because, we believe that after we have provided you with the knowledge necessary for you to make informed decisions, you should be the person who chooses how and on what terms your dispute is resolved.
What You Can Expect From Us
When we work for you, you can expect certain things. You have a right to expect us to handle your matter competently. While we do not know all the answers, we know how to find them, and we will devote the attention to your matter that it deserves.
You have the right to expect that our communications are confidential. We will not discuss your private business with anyone outside of the firm who is not part of your team…Your documents will be kept private, as permitted by the law, or by court rules.
We will keep you informed of your case, and answer your questions promptly. We will not sit on bad news. You can expect us to tell you the truth and to handle your funds of yours in a trustworthy manner.
We will not have any conflicts of interest that cause our loyalty to be divided between you and another person with an interest in your matter.
What We Ask of You
In order to serve you effectively, we expect certain things of you.
You should communicate with us fully and provide us with all information about your case, especially, including bad news. Experience has taught us time and time again that when clients tell us the difficult facts, we can minimize the harmful effect they may have on the outcome. If, on the other hand, we find out about these facts from the opposing lawyer or in court, it becomes more difficult to protect you. Remember that our conversations are confidential, and that we are here to serve you.
We expect you to cooperate fully in your case. We are a team. Gather the documents we request, tell us what happened, gather names and addresses of witnesses, and try to follow our instructions and advice. The best results usually go to clients who cooperate and communicate with their lawyers. Few things feel better than providing a good result for the clients who trust us with their problems.
10 Ways to Better Work with Your Lawyer
1. Remember You are Purchasing Expertise by the Hour. Lawyers often charge on an hourly basis so make sure that you are spending your lawyer's time and your money wisely.
2. Plan Ahead. Give your lawyer advance warning about documents that need to be reviewed or drafted. To reduce costs and to maintain our high quality of work, you should avoid contacting your lawyer on Friday afternoon and ask him or her to complete an assignment by Monday morning. While we do our best to accommodate clients and their emergencies, we may be working on other projects and, as such, may not have time to complete assignments with very short deadlines.
3. Contact Staff. Lawyers may be working on multiple projects at the same time and may not have time to immediately return a client's call. Our lawyers do their best to return all calls within one business day. If you need immediate attention, feel free to call the lawyer's staff because they may be able to quickly answer your question at no additional charge.
4. Keep Your Lawyer Informed About New Developments. Legal advice cannot be given effectively in a vacuum. Please keep your lawyer advised if something new arises that could impact your case.
5. Practice Preventive Law. Meet with your lawyer once a quarter or twice a year to review what you have done or what you are planning. This will allow you to fix things before they become larger legal problems.
6. Use Your Lawyer's Contacts. Our firm has contracts with a variety of experts, for example, certified public accountants, appraisers, realtors, psychologists, and educators. If you needs an expert in other specialties, kindly ask your lawyer for a referral.
7. Follow Through. Attorneys will often provide legal options for their clients to consider or ask them to consult with their tax advisor or other non-legal experts in making their decision. Clients should take the time necessary to make a considered decision. However, if you takes months to get back to the lawyer, the lawyer may have to spend time reviewing the file to get up to speed, which may result in larger fees.
8. Set Agendas. Before you meet with a lawyer, it may help to do a memo with key information or facts that you want the lawyer to consider, bring all necessary documents, and make a list of all of your questions. We are human and do understand that legal disputes can be very emotional. To make the best use of your lawyer and your money, it is important to remember that lawyers are not trained therapists but are being hired primarily for their legal skills to solve your legal problems.
9. Be Up Front About Your Ability to Pay for Legal Services. Our firm tries to work within a client's budget. If you notice that a particular legal strategy is costing more than you can afford, immediately talk to your lawyer to discuss alternative legal strategies. As part of purchasing legal services on an hourly basis, a client needs pay bills promptly on a monthly basis. If balances accrue, legal services could be terminated and the legal problems may never get resolved or may even become worse. Consequently, it is better to weigh the pros and cons of various legal strategies (including potential costs) with your lawyer throughout your case.
10. Don't Be Penny Wise and Pound Foolish. In the interest of saving money, some may consider limiting the lawyer's services and doing things themselves. For example, a client may make the mistake of entering into an agreement or speaking with the opposing party without consulting their lawyer. This can lead to missed opportunities, unintended consequences, or even undesired legal results. Clients hire lawyers for a reason and, as such, should use their lawyer wisely.
We believe it is critical to inform you about the law and your choices, so that you can make informed choices about the important strategic issues that will affect your life long after our representation has ended. We are experienced counsellors at law who take pride in our ability to manage procedural matters and provide legal advice. We inform our clients about the law, the procedures, and the customs and practices of the courts and judges before them.
But, more important than our ability to advocate, is our eagerness to listen. When it comes to legal advice, one size does not fit all.